As the Holiday Season settles in, we want to make your shopping as smooth as possible.
That's why we are offering extended returns.

🎄 Orders placed after November 14th can be returned until
January 10th 2026

🎄 Free shipping in Denmark on orders above 999,- DKK

🎄 Shipping in most of the EU only 9 EUR

Due to the increased workload for delivery companies and parcel shops during the holiday season — which may lead to delays — we encourage you to place your orders before the recommended Christmas deadlines.

DENMARK:
Place your order latest on Friday December 19th at 13.00 (1 pm)

EU-COUNTRIES:
Place your order latest on December 17th*
Place your order latest on December 12th**

* Austria, Belgium, Estonia, France, Germany, Holland and Sweden
** Croatia, Finland, Ireland, Italy, Portugal and Spain

OUTSIDE THE EU:
United Kingdom and Switzerland 
Place your order latest on December 12th at noon

Any other countries - please write us if you have any questions regarding deadlines.

Please be aware that the above deadlines are guidelines and represent the recommended last shipping dates from GLS and DHL.
Factors beyond our control like strikes, winter weather conditions may delay your order.

We have gathered your most asked questions. You might find your answer in our FAQ.

If you have any questions about shipping, delivery or your order, you are always welcome to contact us here.

Please note that Copenhagen Jade A/S cannot be held responsible for shipping delays once the parcel has been handed over to the carrier.