You must read our terms and conditions before using the website. By using this website you agree to our terms and conditions. You must be 18 or older to purchase on the website. If you are under 18, you must have the parental consent. Dawn x Dare and purchases on the website are subject to Danish law.
The web shop is only closed when updating.
All prices are in Danish kroner (DKK) and include 25% VAT. The price stated at the time of booking is applicable.
If an order has been placed on weekends or during public holidays, it will be shipped the following business day.
We have the right to reject your order if:
- Your payment information is incorrect or not completed
- Your order is fraud
- Your order for technical reasons on the web shop cannot be completed
- We suspect that you are under 18.
When you click on the Order/Place Order button, your purchase is complete and you have approved the conditions. Please contact our customer service, if you have made a wrong purchase or an error in your order. You will receive an order confirmation by email when placing an order.
Dawn x Dare accepts the following cards:
- Visa Electron
Card and bank charges are provided before purchase. Transaction fees do not exceed those of PBS prescribed fees. The amount is charged on the card when the goods are ready to be dispatched.
When is the order confirmed?
You must press "payment", enter your credit card information and then press "pay". Only when the credit card issuer has approved your details, will the product be registered as purchased.
If you pay with a debit card, you can at any time object in your bank. The bank can guarantee your refund depending on whether you have not received the product. The bank has the option to repay you by cancelling the payment to the store.
Our inventory is updated daily. We accept no liability for items that can be sold out during the day. A item can be in our inventory or shipped directly from our supplier.
Expect 1-3 days for Denmark and 3-5 days to EU countries. If your order is placed before 12.00 we will do our very best to ship the same work day.
1. When your order has been dispatched, you will receive a confirmation by e-mail.
2. On the same day you will receive a tracking number by e-mail send directly from the courier. With this number you can easily track your order
3. We can not be held liable for any delays with the shipping company or local customs.
All prices are shown in DKK. All prices include Danish VAT of 25% on orders to Europe. Prices do not include delivery charges. Orders may be subjected to local taxes and/or import duties at your own expense. All fees and/or in regards to local customs handling including duties and taxes will be debited to you directly.
Orders to NORWAY
Our webshop (Copenhagen Jade) is a VOEC-registered webshop. According to new (per April 2020) VOEC-rules it is possible for us to collect the Norwegian VAT on orders with a value per item (excluding freight) below 3.000 NOK. If the value per item is above 3.000 NOK you will be charged VAT and custom duties when receiving the package.
Please also refer to below link from Skatteetaten in Norway if you are charged twice for VAT - for instance when buying and again when bringing the package into Norway:
Hvis du som forbruker har blitt belastet merverdiavgift (mva) to ganger for samme vare, for eksempel både ved kjøpet og ved innførsel til Norge, kan du få refundert én af avgiftsileggelsene:
Orders to United Kingdom
At the moment we can not handle orders to the United Kingdom. We are working on adapting to the new tax rules. Please write us an e-mail on firstname.lastname@example.org if you have any questions!
In Denmark, orders of 700,00 DKK or higher are sent free of charges. Orders less than 700 DKK will be subject to shipping and handling costs of 39,00 DKK incl VAT.
For other EU countries, we are offering free shipping on all orders above 1500 DKK. Orders less than this amount will be subject to freight costs of 112,00 DKK (corresponding to 15 EUR)
For Norway & Switzerland, orders will be subject to shipping and handling costs of 220 DKK incl. VAT.
Shipping to other countries:
Jersey - 180 DKK
United States & Canada - 205 DKK
Faroe Island & Iceland - 250 DKK
Guadelope - 300 DKK
For shipping to other countries - Please contact us on email@example.com
Please note that prices quoted in other currencies than Danish Kroner (DKK) are subject to daily official exchange rates.
You have 14 calendar days to return an item from the date you received it. To be eligible for a return, your item must be unused and in the same condition that you received it. Your item must be in the original packaging and the receipt or proof of purchase must be included. You must also enclose our return form (download here) as well as a request for written confirmation of the cancellation. The return parcel must be send by courier.
Refunds Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you on the status of your refund after inspecting the item. If your return is approved, we will initiate a refund to your credit card (or original method of payment). You will receive the credit within a certain amount of days, depending on your card issuer's policies.
You are responsible for paying for all shipping costs. Shipping costs are nonrefundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Dawn x Dare provide a 2 year warranty under the Sale of Goods Act, including defects in manufacturing and material. We are entitled to deduct additional costs for the transmission of the item, if you know in person chose and ordered a more expensive shipping form from the seller offered.
What is not included in the warranty?
In no event shall our company be liable for any direct, indirect, punitive, incidental, special consequential damages, to property or life, whatsoever arising out of or connected with the use or misuse of our products. Nor does the warranty cover slight cosmetic differences such as subtle colour differences in leather and dyes.
Dawn x Dare will not be liable for delays in performance or for non-performance due to unforeseen circumstances or causes beyond our reasonable control.
If thereis no impairment of the product, we may charge an administration fee of up to 250 kr.
You are to decline the parcel and immediately contact Dawn x Dare if the delivered parcel is damaged.
No claims, representations or warranties, whether expressed or implied, are made by our company as to the safety, reliability, durability and performance of any of our products. Furthermore, our company neither accepts liability whatsoever for the safety, reliability, durability and performance of any of our products nor the availability and prices of our suppliers' products. We also adhere by Force Majeure.
This website is provided by:
Copenhagen Jade A/S
Gammel Kongevej 167C
DK 1850 Frederiksberg C
T: +45 3116 6955
Company reg no: DK34072868